Frequently Asked Questions (FAQ)

Welcome to the GEEK BAR VAPES FAQ page! Here, you’ll find answers to some of the most common questions about our products, services, and policies. If you have any other questions, feel free to contact us!

General Questions

1. What is GEEK BAR VAPES?

GEEK BAR VAPES is an online retailer specializing in disposable vape products from the GEEK BAR brand. We aim to provide a convenient and satisfying vaping experience for adult users.

2. Do you have a physical store?

No, we operate entirely online and ship directly from our warehouses. This allows us to offer free delivery on orders over $150 and provide efficient service worldwide.

Ordering and Shipping

3. How do I place an order?

To place an order, simply browse our selection, add items to your cart, and proceed to checkout. After placing your order, please contact us to finalize your payment.

4. What is the minimum order amount for free shipping?

We offer free shipping on orders over $150.

5. How long does shipping take?

We ship orders the same day they are placed, provided they are made during business hours. Shipping times may vary based on your location, but we aim to ensure prompt delivery.

6. What shipping carriers do you use?

For U.S. orders, we use USPS, DHL, UPS, and FedEx. For European orders, we utilize PostNL, DHL, Kuehne + Nagel, and UPS.

Payment Information

7. What payment methods do you accept?

We accept various payment methods, including:

  • Apple Pay
  • Bitcoin
  • Cash App
  • Revolut
  • Interac E-Transfer
  • Wire Transfer
  • PayPal
  • Zelle
  • Venmo

Please note that payments are not processed automatically. You will need to contact us after placing your order for payment details.

8. Is my payment information secure?

Yes, we prioritize your security and confidentiality. We utilize secure payment processing methods to protect your personal information.

Products

9. What types of products do you offer?

We specialize in GEEK BAR disposable vapes, known for their high-quality flavors and user-friendly design. Our product range includes various models and flavors to suit different preferences.

10. Can I add special requests to my order?

Yes! You are encouraged to add notes to your order with any special requests. Feel free to include these details during the checkout process.

Customer Support

11. How can I contact customer support?

You can reach our customer support team via email at info.geekbarvapes@gmail.com. We are available 24/7 to assist you with any inquiries or issues.

12. What should I do if I encounter an issue with my order?

If you encounter any issues with your order, please contact us immediately with your order number and any relevant details. We will work to resolve the issue as quickly as possible.

If you have any other questions not covered here, please don’t hesitate to reach out! Thank you for choosing GEEK BAR VAPES!